• Is there a time limit to complete ImPACT once the test starts?

    Yes, the test times out after 45 minutes. The time out error is caused when the test taker is exceeding the overall time limit of 45 minutes or spending more than 5 minutes on a single module. The most common time limit issue is caused when administrators ask the test…

  • How do I find my Customer ID Code?

    Log into the Customer Center. Select Organizations. Select your organization, and the Customer ID Code will show up. If you do not have a login to the Customer Center, contact your system administrator to have them grant you access.

  • What does an invalid ImPACT Baseline Test mean?

    ImPACT Baseline Test automatically scans results for invalidity. An invalid ImPACT Baseline Test may be caused by a number of reasons: Failure to properly read directions; Attention deficit disorder/hyperactivity (ADD or ADHD) or other neurological disorders; Excessive fatigue (e.g. completion of testing after vigorous exercise); Left-right confusion in one of…

  • Which ImPACT Applications courses are approved for CE credits for physical therapists?

    ImPACT Applications is approved to offer continuing education credits to physical therapists for courses within the ImPACT Trained Physical Therapist Program in select states. Please see the list to determine if you’re eligible to claim continuing education credits for courses in your state. ImPACT Trained Physical Therapist (ITPT) courses: Concussion…

  • What are the definitions of verbal and visual memories? How are they scored?

    Definitions Verbal Memory: The ability to remember words or phrases or verbally presented information. Visual Memory: The ability to remember objects or symbols presented visually. Typically assessed for the ability to recall the item in the short term before it is encoded for long-termm storage and retrieval. Composite Score Calculations Verbal Memory: …

  • Is there a way to link tests from outside organizations?

    That’s the entire idea of ImPACT Passport. If a test taker brings their ImPACT Passport ID, you can use that ID to look up every test that’s been completed. Select ‘Launch Clinical Report’ within the ImPACT Applications Customer Center using the ImPACT Passport ID and pull up baseline data conducted…